Century receives Certified Total Document Solutions Provider Designation from Kyocera
FAIRFIELD, N.J. – June 25, 2014 – Century Business Products, Inc. was certified today as a Total Document Solutions (TDS) Provider by KYOCERA Document Solutions America, one of the world’s leading document solutions companies. The certification, awarded only after a dealer has completed all levels of an extensive curriculum, including a full offering of pre-sales, sales, and technical service post-sales training, validates Century Business Products’ ability to resolve customer workflow issues with KYOCERA’s award-winning line of document imaging products, customized business applications, and Century Business Products’ services.
Century saw KYOCERA’s comprehensive TDS approach as a wayto resolve the critical business challenges associated with all phases of the dealer-customer partnership: pre-sales, sales, and post-sales ongoing local service. To achieve certification, Centuryunderwent extensive analysis of its service organization, demonstrated a specific level of technical capabilities, as well as comprehensive e-learning and instructor-led training on KYOCERA’s full product and business application portfolio.
“The TDS certification from Kyocera has strengthened the partnership between our sales and service teams and has enabled us to successfully assess and identify the inefficiencies within our customers’ workflows, allowing us to provide a total solution that meets all of their needs” said owner Brett Gildemaster. “Since the TDS certification is comprehensive, we are now more prepared than ever to evaluate and solve our customers’ business challenges, helping them to operate more efficiently and increasing the value of their document imaging investment.”
ABOUT CENTURY BUSINESS PRODUCTS
Century Business Products, an exclusive Premier Distributor of Kyocera products, has been providing businesses throughout the region with industry-leading technology and award-winning service since 1984. The company focuses on helping businesses maximize the capabilities of digital office technology, including workflow systems and document management systems.
ABOUT KYOCERA DOCUMENT SOLUTIONS AMERICA
KYOCERA Document Solutions America, Inc. (www.kyoceradocumentsolutions.com/us), headquartered in Fairfield, N.J., is a leading provider of computer-connectable document imaging and document management systems, including network-ready digital MFPs/printers, laser printers, color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. KYOCERA Document Solutions America is a group company of KYOCERA Document Solutions Inc., a core company of the Kyocera Corporation, the world’s leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. KYOCERA Document Solutions America, the first document solutions company with third-party certified sales data, has earned numerous honors for its products’ high performance, reliability and cost efficiency. Kyocera Corporation’s consolidated net revenues exceeded $13.6 billion for the fiscal year ending on March 31, 2013.