Century Business Products Leadership
The Leading Office Equipment Provider in SD, IA & NE
Since its debut in 1984, Century Business Products has been a leader in providing revolutionizing solutions and best in class service to our customers. In 2003, the three senior managers purchased the company from the founders of Century Business Products. They represent over 70 years of experience in our industry and are hands on managers in their area of expertise. How this impacts you and your business will be highlighted in the following paragraphs
Aaron Gerdes, (Chief Financial Officer) is instrumental in making sure you’re getting the latest information through our electronic billing and ordering processes giving you the best experience possible. The continual education on our paperless environment has been expanded into multiple software offerings for you the customer. Integrating the paperless environment and providing electronic workflows and automation from our Kyocera product line has provided countless efficiencies and savings for many of our customers.
Kevin Jergenson, (Chief Sales Officer) has diligently worked to make sure all of Century’s sales professionals have attended Kyocera’s multi-session training course so they can analyze your business needs. The thorough analysis your company will receive creates a better sales experience and provides our customers with better integration and value. We’re proud to have earned the distinction of “Total Document Solutions Provider” by Kyocera Document Solutions America.
Brett Gildemaster, (Chief Technical Officer) continues to emphasis the importance of training for our service engineers, as a one line dealer our technicians understand all the intricacies in the Kyocera product line and will make sure your investment is performing flawlessly through the term of your investment. Providing the knowledge and education through Kyocera’s corporate training classes and other internal training programs is instrumental in fulfilling these philosophies of Century Business Products. Investing in new technologies, providing better tools for efficient workflow processes and creating unmatched customer service ensures our customers will be provided with better equipment, increased longevity of their investment and an unmatched customer service experience. This is why we have earned the distinction of “Kyocera Service Solutions Provider” for over fifteen consecutive years.
Century Business Products unique ownership provides a better experience for our customers. The companies’ culture and leadership in the area of customer service has earned us numerous awards over the past thirty years. In fact, Century is proud to have three of “America’s Best Kyocera Technicians” on staff and multiple top five finishers in the country since its inception in 2009, with over four hundred Kyocera dealers nationwide competing in this three level testing process it should be reassuring to know you’ll be working with the best.