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eGoldFax

The Reliable and Long-Term Fax Solution

eGoldFax (1)

30 years of innovating advanced document delivery solutions

eGoldFax is the optimal cloud faxing technology for businesses of all sizes, whether they are using multi-function products (MFPs), desktop computers or mobile devices. eGoldFax’s multi-tier infrastructure provides a comprehensive fax solution that enables the largest faxes to go through successfully, coupled with fax confirmation notifications for peace of mind.

Proudly hosted in the globally renowned Microsoft® Azure™ US Cloud Data Centers with both Commercial and Government platforms that ensure maximum information security, faxing reliability and long-term sustainability. Customers also find unparalleled value in eGoldFax’s:

  • Constant Uptime
    • No busy signals for incoming faxes so you never miss an incoming fax.
    • You’ll never miss a fax due to telco outages or busy signals
  • Simplicity
    • Easy to use
    • No software, no hardware, and no phone lines = no user training necessary
    • Send and receive secure faxes from your MFP, desktop computer or any mobile device.
    • Fax your document from wherever it is saved without the hassle of printing it first – fax either from email or click the “print” icon on the document.
  • Scalability
    • Because cloud faxing is not limited by the number of ports on a fax board, you’ll benefit from additional fax capacity just when you need it
  • Security & Compliance
    • End-to-end encryption ensures your fax transmissions are secure and meet regulatory compliance requirements including HIPAA, PCI, GDPR, FERPA, and more.
    • All faxes archived 10 years – critical to meet compliance standards – and it’s free.
    • Reliable fax delivery via the Microsoft® Azure™ US Cloud Data Centers.
    • Set and adjust permissions based on user roles, providing tailored access and enhanced security.
  • Cost-Effectiveness
    • Eliminate the cost of under-utilized fax ports and only pay for the faxing you need
    • Run detailed reports on fax activity and usage, plus performance by users and departments to stay informed and optimize efficiency.

Call us today for more information at 1-800-529-1950 or schedule a free demonstration.


FAQs

Q: Can I receive multiple faxes at the same time with this Cloud Faxing solution?

A: Yes! Because of the way that eGoldFax is built, you will never miss a fax due to a busy signal. You can receive multiple faxes to a single fax number at the same time. Upon switching to eGoldFax, many customers experience a significant increase in their fax traffic due to the “Never Busy Signal” technology, which improves their employee and customer satisfaction, workflow and profitability.

Q: How can I ensure that the faxes were successfully sent?

A: eGoldFax always sends you an email confirmation of the faxes sent including confirmation of the transmission date and time, number of pages sent, recipient phone number and more. Options include thumbnails and/or a PDF of sent fax pages and confirmations that can be printed and/or sent to a folder.

Q: I already have fax numbers — can I use them with eGoldFax?

A: Yes! Your existing fax numbers can be easily transferred, also known as “ported,” to the eGoldFax service. You will always retain ownership of your current fax numbers when they are used with eGoldFax, as well as retaining ownership of new numbers that eGoldFax may provide. In the unlikely event that you choose to discontinue service with eGoldFax, you can easily port your fax number away, which is usually disallowed by other fax service providers.

Q: Do I need any special equipment to use eGoldFax?

A: No special equipment is needed as eGoldFax enables you to send and receive faxes wherever you are. Faxes can be sent or received through email, the eGoldFax Desktop App, any Scan to Email multi-functional product (MFP), or an MFP Connector App. eGoldFax can also utilize your existing scanners and printers with Scan to Email technology. And eGoldFax allows for free unlimited users, MFPs and desktop app seats.


Want to learn more? Find the brochure tailored to your industry!

Call us today for more information at 1-800-529-1950 or schedule a free demonstration.


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