How to Change Toner
Quick Help/Links
Click one of the videos below or find more toner tips at the bottom of the page:
- Ordering Toner
- Genuine vs Off-Brand Toner
- Beware Toner Pirates
Video for 2, 3, 4, and MZ Series
Video for MA and PA Series
Graphic for MA4500ci (video coming soon!)
Need Further Help? Click on one of the following for more detailed instructions:
Click here for Kyocera TASKalfa 2, 3, & 4 Series Devices:
How to Change Toner on Kyocera TASKalfa 2, 3, & 4 Series Devices:
Struggling to change toner? Find quick assistance with our videos below!
Craig Doeden, 2x Kyocera Service Award Winner, walks you through how to change black toner, how to replace color (Cyan, Yellow, Magenta) toner, and how to change the waste toner cartridge.
Device Used In Video: Kyocera TASKalfa 5054ci
Full list of compatible devices (TASKalfa 2, 3, and 4 series):
- Color Devices
- 2552ci, 3552ci, 4052ci, 5052ci, 6052ci
- 2553ci, 3553ci, 4053ci, 5053ci, 6053ci
- 2554ci, 3554ci, 4054ci, 5054ci (in video), 6054ci, 7054ci
- MZ2501ci, MZ3501ci, MZ4001ci, MZ5001ci, MZ6001ci, MZ7001ci
- B&W Devices
- 4002i, 5002i, 6002i
- 4003i, 5003i, 6003i
- 4004i, 5004i, 6004i, 7004i
- MZ4001i, MZ5001i, MZ6001i, MZ7001i
NOTES:
- Empty black toner bottle becomes new waste cartridge, do not throw it away!
- Recycle empty color toner bottles, place in provided plastic bag inside new toner box.
- Leave the machine on while replacing the toner, or your current print job will be lost.
- Dispose of full waste cartridge, do not recycle it as it contains waste.
- Individual toner doors WILL NOT OPEN until toner is completely empty.
For questions or assistance, call us at 1-800-529-1950 or contact us here.
Click here for Kyocera MA4500ci
Instructions:
- The top/scanning unit of the device must lift all the way back.
- If your device is against a wall, you must slide it forward or rotate it and then open the top all the way back.
- The new toner should slide in and click into place nicely. If it doesn’t, it is not in correctly.
- DO NOT slam the lid shut–you should be able to shut the lid only using two fingers of pressure.
- Only replace toner when it is completely empty and the latch unlocks in an upright position. The latch is to protect against wasted toner.
Click here for Kyocera PA & MA Series Devices
How to Change Toner on Kyocera PA & MA Series Devices:
Craig Doeden, 2x Kyocera Service Award Winner, walks you through how to replace toner and how to change the waste toner cartridge.
Devices Used In Video: Kyocera ECOSYS PA5500x & ECOSYS MA5500ifx
Full list of compatible devices (MA and PA series):
- MA Series
- MA4500ix, MA4500ifx, MA5000ifx, MA5500ifx (in video), MA6000ifx
- M3145dn, M3645idn, M3655idn, M3660idn, M3860idnf
- PA Series
- PA4500x, PA5000x, PA5500x (in video), PA6000x
- P3145dn, P3150dn, P3155dn, P3260dn
NOTES:
- Recycle empty toner bottles.
- Dispose of full waste cartridge, do not recycle it as it contains waste.
- Toner should not be replaced until the cartridge is completely empty & the touch screen says, “Toner is Empty”
For questions or assistance, call us at 1-800-529-1950 or contact us here.
Ordering Toner or Scheduling Service
If your device is under a maintenance agreement, toner is most likely included. This means you should not order toner from a third-party.
Need to order more toner and request a service call? Try using our online portal!
Genuine Toner vs Off-Brand Toner
Kyocera devices are specifically designed for Kyocera OEM toner. Using off-brand toner can damage your device (voiding maintenance) or print incorrectly.
Using genuine Kyocera toner will help your device last longer over time.
BEWARE TONER PIRATES
What are toner pirates?
Pirates call businesses claiming to be their copier supply company or claiming to be Century Business Products.
They will get your contact information, ask about your current equipment, and quiz you about your current servicing company.
Later, they will call back & use that information against you, informing you that toner prices are going up, smoothly coaxing you into ordering toner from them at a low price.
HOWEVER, they will send you low quality cartridges for up to 5x the price of your typical toner.
IF YOU GET A CALL
– BE AWARE. Century will never call you to say toner prices are going up.
– CHECK YOUR CONTRACT. Toner is included in most maintenance contracts.
IF YOU GET A DELIVERY
– REFUSE the shipment and DO NOT pay the invoice.
– NOTIFY SENDER you intend on keeping the shipment as a gift unless they arrange for pickup of the toner at their own cost.
– CONTACT CENTURY at 1-800-529-1950 to report the incident.
Want to view and search your invoices online? Or are you interested in enrolling in automatic payments or scheduling your payments? Check out Century’s online Payment Portal here!